RETURNS

If you are not satisfied with your item(s) because of defects, you may return the item and receive store credit, subject to the following:

  • Returns must be done within 7 days of receipt of purchase item(s)
  • Item(s) must be unworn and unused 
  • Item(s) must be returned in the original Liberty Active packaging in good condition
  • All shipping charges are to be borne by the buyer

You will need to send back the item to us. A store credit will be issued to you once the returned items have been verified to meet the above conditions.

To return an item, please drop us an e-mail at hello@liberty-active.com

Exchanges

  • We accept exchange of items to different sizes
  • Exchange is only allowed if an item is defective (torn) or the wrong order is received
  • Kindly submit any exchange request to hello@liberty-active.com within 7 days after item’s delivery date. Should it exceed the stated working days, no exchange will be accepted
  • All shipping charges are to be borne by the buyer
  • Please take note that exchanges are inspected upon receipt and will only be made once customer has mailed back the item(s) in good condition i.e. merchandise is unworn and unaltered
  • Items with fragrances, snags, rips, make-up stains, odors (i.e. cigarette smoke) or other damages will result in the item being returned to you
  • Only regular priced items may be exchanged, sale items cannot be exchanged